Terms & Condition

You MUST not use the information presented on this website to self diagnose any medical problems, or rely solely on this website to determine the right course of action or treatment for your individual circumstances. Consult your regular doctor about any medication you intend to use.

When you use any relimeds.com service (e.g. customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference.

Relimeds.com reserves the right to change any or all these terms and conditions at any time. Accessing, Browsing or otherwise using the site indicates your agreement to all the terms and conditions in this agreement, so please read this agreement carefully before proceeding.

Use of the Website

You must be 18 years or over to order any products from this website. This website is primarily intended for use by people resident in the United Kingdom. If you choose to access the website from outside the UK  you are responsible for ensuring compliance with any applicable local laws.

You are permitted to use this website for the sole purpose of shopping for products for your personal use and not for any other purpose whatsoever.

You may not distribute, display, sell, reproduce, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this website or any portion of it. You may not make any commercial use of any of the information provided on this website or make any use of the website for the benefit of another business unless explicitly permitted by relimeds.com in advance. Relimeds.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if relimeds.com believes that customer conduct violates applicable law or is harmful to relimeds.com’s interests.

If you wish to create an account on this website you will be assigned a user name and password. These will be sent to the email address your provide. It is YOUR responsibility to keep this user name and password safe. It is YOUR responsibility to ensure that you give us your email address and not anyone else’s and to keep access to your emails secure. YOU are responsible for any use of this website or purchases made using your user name and password.

If you choose to post information on this website, for example by way of a customer review,  you publish through this website any content that

• Violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person;
• Is libelous, defamatory, obscene, indecent, threatening, pornographic, or could give rise to any civil or criminal liability under Indian or international law;
• Includes any bugs, worms, trap doors, viruses, Trojan horses or other harmful code or properties.

If you suspect that anyone has gained access to your password you MUST immediately notify us.

Medical Information

Please be aware that the answers you submit to medical questionnaires on this website will be viewed by the pharmacy and medical team as part of the process of assessing and fulfilling your requirements. They may also be seen by the technical team in the course of website maintenance, backup and so forth. Your medical information will not be shared with anyone else.

Products

The images of products on this site are for illustrative purposes only and the products and packaging that we send you may vary in appearance from these images.

Contract

When you place an order on this website for a medical product or medication, you are making a request for us to supply. This request to supply does not represent a contract to supply. We are required to check with a doctor in India that, based on the medical information you have provided, that use of the medication is not ruled out.

We are NOT able to supply medication without a valid prescription issued in India. Please be aware that the doctor or pharmacist may request further information from you before agreeing to proceed with supply.

Once all checks have been made, you will be notified that the order has been dispatched. If for any reason we are unable to fulfill your request you will be refunded. We reserve the right to charge you a small administration fee of up to 10 GBP if the reason for our inability to fulfill your request was clearly visible to you at the time of making your request.

Delivery

You are responsible for providing us with an accurate delivery address. We bear NO responsibility for delivering your order if the information you provide and which we then pass on to our courier is inaccurate.

Copyright and Trademarks

Relimeds.com and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, processes, technology, products, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Relimeds.com or any third party’s intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Relimeds.com. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Relimeds.com. You may not modify, distribute or re-post anything on this website for any purpose.

References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Relimeds.com endorsement, sponsorship or recommendation of the third party, information, product or service.

Disclaimer and Limitation of Liability

Except as otherwise provided in the standard terms of sale that govern the sale of each product on this site, this site, the products offered for sale on it and the transactions conducted through it are provided by Relimeds.com on an “as is” basis. Relimeds.com makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site.

To the full extent permissible by applicable law, Relimeds.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement, title, quiet enjoyment, data accuracy and system integration.

This site may include inaccuracies, mistakes or typographical errors. Relimeds.com does not warrant that the content will be uninterrupted or error free. To the maximum extent permitted by law, Relimeds.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to indirect, incidental, punitive, exemplary, special or consequential damages.

To the maximum extent permitted by applicable law, Relimeds.com’s total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of monies actually paid by you to Relimeds.com during the month immediately preceding the act allegedly giving rise to Relimeds.com’s liability.

Disputes and Jurisdiction

In case of any breach of terms or violation of the Agreement, you agree to notify Relimeds.com in private about the possible breach and give it at least 89 days to investigate and rectify any such breach or violations. In an unlikely event of failure by Relimeds.com to do so, you agree to serve Relimeds.com a legal notice clearly mentioning and evidencing such breach and give Relimeds.com minimum 89 further days to explain the cause and rectify the breach (if applicable and under the control of Relimeds.com).

This should be sent to us over email: help@relimeds.com. This Agreement shall be construed in accordance with the Laws of the Republic of India and is subject to the exclusive jurisdiction of the competent Courts of Chennai only.

Indemnity

You agree to defend, indemnify and hold harmless Relimeds.com, its employees, directors, officers, agents, representatives, business partners, service providers and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Relimeds.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.